Come Visit Us!
35406 21st Ave. S.W.
Federal Way, WA 98023
To operate the best maintenance / repair shop in Federal Way and Northeast Tacoma.
To provide the best customer service because all we have to offer is service.
-Mike, Barb and Brittany Donahue, Owners
4.7 out of 5 stars
5 out of 5 starsposted 3 months ago
I have had a couple of my vehicles for several different things. I have always found them to be extremely knowledgeable about my vehicles and dedicated to doing the job right. Most important, their honesty is above reproach. My most recent experience with Northshore Automotive involved a problem with the motorized seat in my wife’s car. They took the time to diagnose the problem and make a repair rather than replacing the entire seat assembly, getting the car back in service the same day and saving me a ton of money.
5 out of 5 starsposted 3 years ago
Great customer service, up front estimates. Job done right the first time every time
5 out of 5 starsposted 6 months ago
Northshore has been by far the best experience I’ve had with auto shops. They are true professionals. I have an older Jeep and they understand that I’m just trying to keep it alive, of course there’s numerous things wrong with it but I go there with a specific problem, they diagnose and find the problem, and fix it. No BS ever. 100% recommended. You get what you pay for, high quality work, but that being said I don’t feel I’ve ever paid too much!
Also brought my girlfriends newer car there and they were able to fix it up real quick.
5 out of 5 starsposted 1 month ago
Amazing customer service. Very friendly staff. This is me new go to auto repair shop!
5 out of 5 starsposted 5 months ago
The staff is always competent and professional. I have been a satisfied customer for 10 years and plan to continue.